Kaiserberg is not an industry-specific sourcing agency, which means that in principle you can source any product through us. From respiratory masks to pump tops to shampoo bottles. Just send us your specifications or ideas and we will find a way to produce this product in China at a good price-quality ratio.

Kaiserberg works with many different companies and is not specialized in one industry. This means that, in principle, we can work with any company.

The duration of the freight depends largely on the choice of the method of transport. You can choose between sea freight, air freight and rail transport. The duration also depends on your location and that of the producer in China, because with sea freight, for example, the goods must first be transported to the coast to one of the major ports and then from the port to your location.

Sea freight – about 30 days plus the journey from the producer to the port in China and the journey from the European port to your location.

Air freight – the flight from China to Germany takes about one day plus the trip to the nearest airport in Germany and in China

Rail transport – usually a rail transport from China to Germany takes about 15 days

You can find a detailed article about transportation types here in our blog.

It usually takes 1-2 weeks until we have found a suitable supplier for you. The duration also depends on the complexity and individuality of your product, among other things.

First you send us an inquiry in which you specify all the requirements you want your product to have. The requirements include the size, color, quantity and at best a drawing or sketch of your product. If you already have a prototype, feel free to send it to us. In this first step you should also define the basic conditions, that means you indicate how fast the product should be delivered and what budget you have available for it. More information about everything we need to know about your product can be find in our blog article Preparations for Product Sourcing.

Next, we will conduct a product research together with our local staff in China and search for a suitable manufacturer for you. When we have found a suitable manufacturer for your product, you will receive a quotation. Thereby we present you different possibilities for the transport of the goods from China to Germany.

Afterwards you place the order with us. Then we take care of the production and the transport you requested. During this time you can fully concentrate on your core business and we carry out quality controls on site. Depending on the type of transport you choose and the manufacturing time, you will receive your product promptly delivered to your doorstep.

When you order your product from Kaiserberg, you pay the purchase price per product and the transportation from China to your doorstep. The transportation methods may have different costs for you, depending on the type of transportation you choose.

Yes, Kaiserberg will guarantee the quality of the goods. Our on-site staff carries out regular quality checks so that good quality can be guaranteed at all times. We will be happy to send you prototypes of your product before we start production, so you can see the quality for yourself.

More information about guarantee and warranty here.

We take care of all issues related to logistics, so you do not have to worry about it. We will take care of all customs formalities involved in the transportation of your product. Everything you need to know about customs formalities in our blog article Customs when importing from China to the EU.

No, you do not have to take care of the transport of the goods yourself, we will do that for you! Together with our partner Häberle Logistik, we offer you various transport options (sea freight, air freight, rail transport) from which you can choose. Once you have decided on one option, we will make sure that the goods arrive at your doorstep.

More information about the transport options here.

Yes, all products ordered through Kaiserberg have the 2-year guarantee stipulated by law in Germany.

If you are not from Germany please contact us and we will give you more information about your country.

You can find general information about guarantee in our blog article.

Should damage occur to your products, Kaiserberg will assume liability. This is regulated by the product liability law of the EU.

If you order from outside the EU, please contact us and we will tell you more about your country.

If you are interested in distributing your product in China, please feel free to send an inquiry to Kaiserberg. This inquiry should include information about the product. After we review this inquiry, we will work with you to clarify all decisions regarding transportation, distribution and marketing, so that your product will be placed in the Chinese market in the best possible way.

More information about the Chinese market in our blog.

In principle, all channels on the Chinese market are open to your product. Together with you, we try to find the best possible way for your product. The channels are strongly dependent on your product and the particular industry.

More information about the Chinese market in our blog.

Together with our partner Häberle Logistik we take care of the transport of your products to China. We offer you different types of transport (sea freight, air freight, rail transport) from which you can choose depending on urgency and budget. After you have made your choice, we will take care of all the logistics – from your warehouse to the Chinese market.

Find out more about the different types of transport in our blog.

There is a possibility that we take care of the marketing of your product on the Chinese market, as far as you wish. Another possibility is that we look for a suitable agency for you, which takes over the marketing for the Chinese market. Please contact us personally and we will find the right solution for you.